FAQs

WHAT CURRENCY IS YOUR STORE? 

All products displayed on our website are in AUD!

WHAT PAYMENT METHODS ARE ACCEPTED?

We proudly accept a wide range of payment options, including credit cards, PayPal, and various Buy Now Pay Later methods featured throughout our website!

DOES DELIVERY COME AT AN EXTRA COST? 

No, all orders within Australia qualify for fast & complimentary delivery nationwide!

HOW LONG DOES DELIVERY TAKE?

Typically, deliveries within Australia take between 4 to 8 days, varying based on your state & distance from urban centres. Rest assured, your order will reach you within 15 days from the shipping date, barring any unforeseen delays attributable to courier services!

WHAT IF MY ORDER IS DELAYED? 

In the event of any delays in order processing, we understand your concern about the whereabouts of your shipment. We recommend checking our Shipping Information page initially for additional details. Additionally, please review your Shipping Confirmation email, as it may sometimes land in your spam/junk folder. Should you still encounter difficulties tracking your order, please don't hesitate to reach out to us through our 'Contact Us' page!

WHERE ARE THE PRODUCTS LOCATED & SHIPPED FROM? 

The majority of our stocks are on shore, located within Australia. However, some products may be sourced from our warehouses based in China. The selection of the warehouse for shipping depends on factors such as stock availability & demand. We believe in transparency: while most of our products are not manufactured in Australia, they are predominantly sourced from China. This ensures that we can offer you a wide range of high-quality products at the best possible prices!

CAN I SUBMIT MY PRODUCT TO BE CONSIDER TO BE SOLD IN YOUR STORE? 

Here at Quality Australian Products, we invite small businesses & emerging talent to join our journey of discovery, growth, & success. We welcome you to submit your quality products for quality testing & consideration to be sold with us.  Please email us from our contact page for more information!